Christmas Opening & Delivery Times

During the Christmas and New Year Period our office and factory will be closed from 24th December 2019 - 2nd January 2020. You still can order online, but all orders will be processed on our return on 2nd January 2018.

Christmas Delivery - Standard UK

The last dispatch day before Christmas is the 21st December and any orders placed after Midday on the 21st December will be processed on the 2nd January 2018.

With our Standard UK delivery service we aim to deliver up to 5 working days from receipt of order. This applies to our standard fires and stoves. Depending on location and stock availability we are able to offer a premium next day service. If your order is urgent then we recommend checking the stock prior to purchase. Our larger items including fireplaces are delivered on a pallet and therefore please allow up to 14 working days for delivery.

Delivery Charges

  • We offer free delivery to UK mainland for all orders over £249.00
  • For you confirmation our delivery services and costs are available at the checkout and calculated upon completing your shipping address details 
  • Premium services and deliveries outside of UK Mainland will be subject to additional costs. Restrictions may apply
  • For further information on our delivery tariffs and pricing zones please see our Delivery Charges page

Delivery Hours

Delivery is planned between 07:30 - 18:00 Monday to Friday. Please note during seasonal times we experience high levels of demand for our products. Therefore unfortunatley, delivery times can vary and fall outside of our standard service. In these circumstances please expect that delivery may occur at weekends. Superior Fires cannot be held responsible for delays in the receipt of an order due to bad weather, customs clearance, customs inspection or any other customs regulation.

Christmas Delivery - Next Day UK

The last dispatch day before Christmas is the 21st December and any orders placed after Midday on the 21st December will be processed on the 2nd January 2018.

Next day delivery is applicable to stock items only. To avoid disappointment please phone our Sales team before placing your order. Please note your order must be placed before 12 noon in order to deliver your item/s the next working day.

Delivery Charges

  • For your added convenience we offer Next Day delivery to UK mainland on stock items
  • For you confirmation our delivery services and costs are available at the checkout and calculated upon completing your shipping address details
  • Premium services and deliveries outside of UK Mainland will be subject to additional costs. Restrictions may apply
  • For further information on our delivery tariffs and pricing zones please see our Delivery Charges page.

Delivery Hours

Delivery is planned between 07:30 - 18:00 Monday to Friday. Please note during seasonal times we experience high levels of demand for our products. Therefore unfortunatley, delivery times can vary and fall outside of our planned next day service. In these circumstances please expect that delivery may occur at weekends. Superior Fires cannot be held responsible for delays in the receipt of an order due to bad weather, customs clearance, customs inspection or any other customs regulation.