Safety & Quality
Complete Peace Of Mind...
Relax and take it easy in front of one of our stunning fires while we look after you, knowing full well you have up to five years trouble free guarantee, dual safety features and that all of our products are BSI Kitemarked and carry full CE approval.
For complete safety and peace of mind all of our fires incorporate an Oxygen Depletion Sensor (ODS), which detect when the oxygen levels in the room fall below a specified level and cause the pilot flame to lift away from the sensing probe. This activates the Flame Supervision Device (FSD), which cuts off the gas supply to the fire and renders the appliance safe. For additional safety, all of our flueless fires are fitted with a catalytic converter system to ensure excellent levels of air quality.
All fires are manufactured under strict guidelines of BS EN ISO9001, an internationally recognised standard for Quality management. ISO9001 governs many aspects of the company, from the goods inwards procedures of checking the quality of components coming in to our factories, through production control, to customer service available for appliances manufactured by us. In 2000, we become the first company in our sector to be accredited with BS EN ISO14001. This standard marks our commitment to the environment and covers everything from recycled materials and biodegradable products, to energy efficiency within the work place.
Our commitment to best practice and due diligence is further exemplified by the fact that all of our fires now carry the prestigious BSI Kitemark symbol. The Kitemark is a uniquely powerful symbol of trustworthiness and is one of the most respected product quality marks in the world. Kitemark is an independently operated, third-party certification. It is proof that our products pass the stringent quality and safety standards tested by BSI.
The value and importance of the Kitemark in ensuring confident purchasing decisions cannot be underestimated, and is a sure sign that we take our responsibilities very seriously.